Widely regarded as a pioneer in regards to creation and the usage of new technologies has established itself as a market leader when maintaining its freedom from larger less agile competitors. Since the companies launch back into 2008 and its team have won a number of high profile business awards including, Best use of technologies for itself service client portal WeWantToSayYes.co.uk and again in 2016 for its own voice recognition dialler platform, in addition to being recognised for innovative use of technology is thus far the only DCA to have won both ideal consumer and best commercial DCA.
Broad sector appeal, functions with a variety of clients from lots of distinct businesses including, Banking and finance, Telecoms, Utilities, Insurance and Health Care, we can work seamlessly across these sectors due to our innovative on boarding processes that are designed to facilitate a comprehensive comprehension of our clients business prior to commencing work together.
When you work with nothing is taken for granted, we have some time to get to understand you and your customers, the approach we invent for you is specific to your business requirements and evolves along with our venture.
Customer focussed, has consistently worked with the impression that regardless of the current Going Here situation a customer finds themselves dealing with, so which they may be and will always remain a valued customer of our customers, this ethos ensures that works with its clients across a selection of debt kinds and age. As well as working with customers on overdue arrears and elderly debt balances also works with lots of customers at very early phase arrears, often in a white label capacity carrying and representing the name of some of the UK's biggest titles.
Investing in our customers, we're a professional services company focusing on a very large set of standards which are governed by the Financial Conduct Authority, also as part of the highly recognized Credit Services Association we are dedicated to ensuring that all our people work to the very highest of standards. Training and Development play a key role in the lives of all employees at all levels, Training does not finish once induction is completed but is ever present throughout the working atmosphere.
Quality assurance plays an integral role in all we do at; QA rolls all elements of our business enterprise and is coated Debt Collection - American Bankers Association with our three line of defence and backed up via our very own internal audit team and different compliance functions.
Groups senior management staff is made up of some of the very experienced and well regarded professionals in the industry, with more than a 150 years combined experience in the world of financials.